1. We will answer shipping cost requests as quickly as feasible during normal business hours. In some cases we will need to contact Matheson’s' AA Auctions for additional information about the item, such as weight, size, condition, etc, in order to complete quote, which may delay responses slightly.

2. Please note that we will supply you with ESTIMATES and not QUOTES. As we are generally supplied with close estimates of weight, dimensions, etc, we can only give estimates of the charges until the items are in our possession (after the item closes) so that we can get the accurate costs. We try to stay within roughly 10% of what we quote unless the items actual size makes the package exceed the carriers oversize limits or makes the package move from a common carrier package (i.e. UPS) to freight, if the item has features or defects that require it to be packed differently than intended to allow for safe transport, or if the items final bid price makes us have to pack or ship an item in a different fashion that we had intended (For example, as per our shipping insurance requirements, if we package artwork that is valued at over $2,000, we are required to crate it).

3. The estimates that we give include the cost to send it the least expensive method of either UPS Ground or Truck Freight (international options differ), depending on the size and weight of the item. Other carriers (FedEx), and options (1 Day, 2 Day or 3 Day Air) are also available. The cost for the packing supplies to safely package the item for transport is also included in the estimate.

4. Insurance is NOT included in the estimate as we do not know what the final bid price will be until after the auction closes, but WILL be included in the quote that we send out when the package is ready to be shipped. Currently the cost of domestic insurance is $2.50 per $100 of insurance for common carrier, and $4.00 per $100 insurance for freight. International insurance differs depending on several factors, and is not available to all countries. Certain items fall under an insurance classification called “inherent vice”, this means that the item is not insurable because of the fragility, perishable or similar aspect. Non-insurable items, or items shipped to a non-insurable country are shipped at your risk. Let us know if you have gallery insurance and we can just insure for your deductible if you wish (also let us know if your insurance has requirements on how it is to be packed and or shipped). Please contact us with any insurance questions before bidding.

5. After the auction closes and the auction company has time to work out the details of finalizing the lots, they will bring all the items that need to be shipped to us. We try to send out invoices for all the items received that are being shipped common carrier within one business day and all the freight items within 2 business days of the items being dropped off at our location (not after the close of the auction). If you prefer not to pay with PayPal, you may call us and we will fax you a credit card authorization form for you to fill out and fax back with Credit Card info (Visa, MasterCard, Discover, Amex). We will e-mail you tracking info when your items ship.

6. Payment for the shipping, packing & insurance must be received within 7 business days of PayPal request. Items left here after 7 days are moved offsite to our storage facility and are charged a $5.00 a day storage for smaller items (packaged dimensions of 130" length + girth and under) per lot or $10.00 a day storage for larger items (packaged dimensions of over 130" length + girth) per lot, unless prior arrangements have been approved. Items left for 90 days or more are considered abandoned and become the property of Mailman Joey’s Inc. and will be either resold to recoup the amount due (such as storage and packing supplies), donated, or thrown out, at our discretion.

If you agree to these terms and conditions, proceed to the next page and fill out the shipping request form. Fill out the form completely and with details and after it is submitted, you will then be sent an estimate.  Click here to proceed

If you have any questions, please email Mailman Joeys at mailmanjoeys@bellsouth.net